As a Senior AI Engineer at Sabenza IT, you'll focus on developing advanced voice AI solutions for call centers. This role is perfect for someone with a strong background in machine learning and natural language processing.
Sabenza IT is looking for a Senior AI Engineer specializing in voice AI and IVR systems. In this role, you will be responsible for designing and implementing AI solutions that enhance customer interactions in call centers. Your work will involve developing transcription and call analysis pipelines, as well as building and refining natural language processing models to improve the efficiency and effectiveness of voice interactions.
You will collaborate closely with other engineers and data scientists to create robust AI systems that can analyze customer calls and provide actionable insights. Your day-to-day tasks will include coding in Python, experimenting with machine learning algorithms, and optimizing AI models for real-world applications. You will also be expected to stay updated on the latest trends in AI and voice technology to ensure that Sabenza IT remains at the forefront of innovation.
This role is ideal for someone with at least five years of experience in machine learning and natural language processing. A strong understanding of AI model development and data analysis is essential. Familiarity with cloud computing and call center technologies will be advantageous but not mandatory. If you thrive in a fast-paced environment and are passionate about leveraging AI to improve customer experiences, this position could be a great fit for you.
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