As an IT Support professional at ADvTECH, you'll be the go-to person for resolving technical issues. Your role will involve assisting users with their desktop and laptop needs, ensuring they have the tools to work efficiently.
ADvTECH is looking for an IT Support professional to join their team in Port Elizabeth. In this role, you'll be responsible for providing desktop support to users, ensuring that their hardware and software are functioning correctly. Your day-to-day tasks will involve answering requests for assistance, prioritizing issues, and troubleshooting problems as they arise.
You will also be involved in installing desktop and laptop computers, making sure that all necessary software is set up for users. This role is perfect for someone who enjoys helping others and has a knack for solving technical problems. You will work closely with team members to ensure that all users have the support they need to perform their jobs effectively.
Key responsibilities include: • Answering and evaluating logged requests for assistance • Prioritizing and troubleshooting technical issues • Installing and configuring hardware and software for users
This position is ideal for entry-level candidates who are eager to learn and grow in the IT field. If you have a passion for technology and enjoy working in a supportive environment, this role could be a great fit for you.
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