Join the LEAP team at Clicks Group to provide essential helpdesk and onsite support for pharmacy applications. This role is perfect for those with a background in IT or healthcare who enjoy problem-solving and assisting users.
At Clicks Group, the LEAP team plays a crucial role in ensuring that pharmacies operate efficiently. As part of this team, you'll be responsible for providing helpdesk support and onsite training for various applications used in pharmacies across South Africa and neighboring countries. Your work will help keep the systems running smoothly, allowing pharmacy staff to focus on their customers.
In this role, you will field, log, and track support queries from users, ensuring that their issues are resolved promptly. You'll be working closely with pharmacy staff to understand their needs and provide the necessary technical assistance. This position is ideal for individuals who are passionate about technology and healthcare, and who enjoy helping others solve problems.
Key responsibilities include: • Providing technical support for pharmacy applications • Logging and tracking support queries • Assisting with onsite training for pharmacy staff
To succeed in this role, you should have a solid understanding of healthcare IT applications and experience in supporting IT systems. A degree or diploma in IT or healthcare is beneficial but not mandatory. If you are a proactive problem-solver who enjoys working in a supportive environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.