As a Senior Desktop & Office 365 Engineer, you'll be essential in providing technical support to clients. Your expertise in Office 365 and desktop environments will help resolve various technical issues effectively.
ICTENGAGE PTY LTD is looking for a Senior Desktop & Office 365 Engineer to join their team in Gqeberha. In this role, you will be responsible for providing technical support to clients, focusing on Office 365 and desktop environments. Your day-to-day tasks will include troubleshooting technical issues, conducting regular patch management, and ensuring that hardware and antivirus systems are up to date.
You will work closely with clients to understand their technical challenges and provide effective solutions. Your experience in a similar support or engineering role will be crucial in helping clients maintain their IT systems. You will also be expected to manage hardware support and perform regular updates to ensure optimal performance.
Key responsibilities include: • Providing desktop support to clients • Managing Office 365 environments • Conducting patch management and antivirus updates • Offering hardware support and troubleshooting
To succeed in this role, you should have a diploma in IT support services and at least 4-5 years of experience in a similar position. Strong communication skills and a client-focused mindset are essential for effectively addressing client needs. If you are passionate about IT support and enjoy solving technical problems, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.