As an IT Support Technician, you'll be the go-to person for resolving technical issues in a hospitality-focused environment. Your role is crucial in ensuring that IT systems run smoothly, allowing staff to focus on providing excellent service.
BCE Foodservice Equipment is looking for an IT Support Technician to join their team in Roodepoort, Johannesburg. This role is essential for maintaining the IT systems that support the hospitality supply sector. You will be responsible for providing technical support and troubleshooting issues that arise, ensuring that all systems are functioning effectively to support staff and operations.
In your day-to-day work, you will handle a variety of tasks including responding to support requests, diagnosing hardware and software problems, and implementing solutions. You will also assist in managing network systems and ensuring that all equipment is up to date and operational. Your role will involve direct interaction with staff, so strong customer service skills are vital.
This position is well-suited for someone with a couple of years of experience in IT support, particularly in environments that require quick thinking and problem-solving. If you have a background in hospitality software or POS systems, that would be a plus. The ideal candidate should be comfortable working in a fast-paced environment and be ready to tackle challenges as they arise.
Key responsibilities include: • Providing technical support to staff • Troubleshooting hardware and software issues • Managing network systems • Ensuring IT equipment is operational and up to date
If you are looking for a role where you can make a real impact and enjoy working in a supportive team, this position could be a great fit for you.
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