Join a dynamic skin care company as a Senior IT Technician, where you'll provide high-level technical support across the business. This role is perfect for someone with strong IT skills and a passion for helping others with their tech challenges.
As a Senior IT Technician at a dynamic skin care company, you will be an essential part of the IT team, providing advanced technical support for various hardware, software, and network issues. Your role will involve resolving IT-related tickets within a 48-hour timeframe, ensuring that employees have the support they need to work efficiently. You will also be responsible for maintaining the security and integrity of the company's IT infrastructure, which includes enterprise-level applications and systems like Power Apps, O365, and Azure.
In your day-to-day work, you will implement and enforce IT policies and procedures, assist with user education on current and new technologies, and develop documentation for internal IT procedures and user guides. You will need to log all IT-related issues raised by employees before addressing them, ensuring a systematic approach to problem-solving.
This position is ideal for someone with a strong background in IT support and a minimum of five years of experience. You should have a solid understanding of TCP/IP and IT network infrastructures, along with the ability to troubleshoot and resolve complex technical issues. If you enjoy working in a fast-paced environment and are passionate about helping others with their technology needs, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.