As an IT Support Engineer at Truworths, you'll be the go-to person for resolving desktop-related issues. This role is perfect for someone who enjoys helping others and has a knack for technology.
Truworths is looking for a dedicated IT Support Engineer to join their team in Cape Town. In this role, you will be responsible for providing technical support to employees, ensuring that their desktop systems are running smoothly. Your day-to-day tasks will include troubleshooting hardware and software issues, installing new applications, and assisting users with any technical problems they encounter.
You will work closely with other IT team members to resolve issues efficiently and improve the overall user experience. This position is ideal for someone who enjoys problem-solving and has a passion for technology. You will need to communicate effectively with users, so strong customer service skills are essential.
Key responsibilities include: • Responding to support requests in a timely manner • Diagnosing and resolving hardware and software issues • Installing and configuring new desktop systems • Maintaining documentation of support activities
To succeed in this role, you should have a good understanding of operating systems and be comfortable with troubleshooting various desktop applications. While prior experience is beneficial, a willingness to learn and a positive attitude are equally important. If you are looking to kickstart your career in IT support, this position offers a great opportunity to grow and develop your skills in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.