Join the LEAP team at Clicks Group as an IT Support professional. You'll play a key role in ensuring pharmacies operate smoothly by providing helpdesk and onsite support.
At Clicks Group, the LEAP team is dedicated to providing essential support to pharmacies. As an IT Support professional, your main responsibility will be to assist users with technical issues, ensuring that operations run smoothly. You will be the first point of contact for helpdesk inquiries, addressing problems efficiently and effectively.
In addition to helpdesk support, you will also provide onsite training to pharmacy staff, helping them understand and utilize the software tools available to them. This role is perfect for someone who enjoys problem-solving and has a passion for helping others succeed in their work.
Key responsibilities include: • Responding to helpdesk tickets and resolving technical issues • Conducting onsite training sessions for pharmacy staff • Collaborating with the LEAP team to improve support processes
The ideal candidate should have strong technical troubleshooting skills and excellent communication abilities. While experience with pharmacy software is a plus, it is not mandatory. If you are eager to learn and grow in a supportive environment, this role could be a great fit for you. Join us in making a difference in the healthcare sector!
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