As a Software Implementation & Support Technician, you'll play a key role in ensuring software solutions meet client needs. This position is ideal for someone with solid IT knowledge and experience in software support.
In this role, you will be responsible for implementing software solutions and providing ongoing support to clients. Your day-to-day tasks will include troubleshooting issues, configuring software to meet specific client requirements, and ensuring that all systems are running smoothly. You will work closely with clients to understand their needs and provide tailored solutions that enhance their operations.
You will also be involved in training users on new software features and functionalities, ensuring they can make the most of the tools available to them. Your expertise in MS SQL and other relevant technologies will be crucial in diagnosing and resolving technical issues that arise during implementation and support.
This position suits someone with a strong background in IT, particularly in software implementation and support. You should be comfortable working independently and as part of a team, with excellent communication skills to liaise with clients effectively.
Key requirements for this role include: • A National Diploma in IT or equivalent certifications • At least 5 years of experience in software implementation and support • Proficiency in MS SQL and related technologies
If you are passionate about technology and enjoy helping clients succeed with their software solutions, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.