As an IT Support Technician, you'll be the first point of contact for technical issues. This role is perfect for someone who enjoys problem-solving and helping others with their tech challenges.
In this role as an IT Support Technician, you will be responsible for assisting users with their technical issues. Your day-to-day tasks will involve responding to support tickets, troubleshooting problems, and providing solutions to ensure smooth operations. You will work closely with other technicians and stakeholders to resolve issues efficiently.
Key responsibilities include: • Handling incoming support requests and tickets • Diagnosing and resolving hardware and software issues • Liaising with internal teams to escalate complex problems • Documenting solutions and maintaining records of support interactions
This position is ideal for someone who enjoys working in a fast-paced environment and has a passion for technology. You should have a basic understanding of operating systems and experience in a technical support or call centre role. Strong communication skills and a customer-focused attitude are essential for success in this position.
You'll be taken to the original listing on CareerJet to apply.