As a Tier 1 NOC Engineer, you'll play a crucial role in maintaining network stability and ensuring customer satisfaction. This entry-level position is ideal for those looking to start their career in network engineering.
As a Tier 1 NOC Engineer at Recru-IT, your main responsibility will be to ensure the stability of the network while providing optimal customer satisfaction. You will monitor network performance and address any issues that arise, making sure they are resolved within the relevant service level agreements (SLAs). This role is perfect for someone who is eager to learn and grow in the telecommunications field.
In your day-to-day work, you will be expected to: • Monitor network systems and identify any potential issues. • Escalate outstanding incidents to suppliers or senior engineers when necessary. • Collaborate with team members to ensure quick resolution of incidents.
This position is suitable for individuals who have a foundational knowledge of networks, particularly in the telecommunications industry. Familiarity with Cisco WANs and LANs is essential, as is a basic understanding of network design. If you are looking to kickstart your career in network engineering and enjoy working in a supportive environment, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.