As a 2nd Line ICT Support Technician, you'll be the go-to person for resolving technical issues. Your role will involve supporting various systems and ensuring smooth operations for users.
In this role, you'll be responsible for administering, troubleshooting, and maintaining various ICT systems. Your main focus will be on providing support for MS Windows and MS Exchange environments, ensuring that users have a seamless experience. You'll also assist with 3CX support, helping users resolve any issues they encounter.
Your day-to-day tasks will include diagnosing technical problems, implementing solutions, and maintaining system performance. You'll work closely with users to understand their challenges and provide effective support. This role is ideal for someone who enjoys problem-solving and has a strong technical background.
Key responsibilities include: • Administering and maintaining ICT systems • Troubleshooting technical issues • Providing support for MS Windows and MS Exchange • Assisting users with 3CX problems
This position suits individuals who are detail-oriented and have a passion for technology. If you're looking to grow your skills in a supportive environment, this could be the right fit for you. Strong troubleshooting skills and experience with the specified systems are essential for success in this role.
You'll be taken to the original listing on PNet to apply.