As a Field Support Technician, you'll be the go-to person for IT support in safety and security solutions. Your role will involve troubleshooting and resolving technical issues while providing excellent customer service.
In the role of Field Support Technician, you'll be responsible for providing IT support specifically in the safety and security sector. Your daily tasks will involve troubleshooting technical issues, assisting customers with their IT needs, and ensuring that systems are running smoothly. This position is ideal for someone who enjoys problem-solving and has a strong background in IT support.
You will be expected to: • Diagnose and resolve hardware and software issues • Provide helpdesk support to customers • Work with networking systems to ensure connectivity • Maintain and update documentation related to support activities
To succeed in this role, you should have at least five years of IT experience, particularly in networking and Microsoft operating systems. Strong fault-finding skills and a customer-centric approach are essential. A valid driver’s license is also required, as you may need to travel to client sites.
This position suits individuals who thrive in a dynamic environment and enjoy interacting with clients. If you have a passion for technology and a knack for troubleshooting, this could be a great opportunity for you.
You'll be taken to the original listing on CareerJet to apply.