Join a dynamic skin care company as a Senior IT Technician and provide high-level technical support. You'll be responsible for ensuring the security and integrity of the IT infrastructure while assisting employees with their tech needs.
As a Senior IT Technician at a vibrant skin care company, you will play a crucial role in maintaining the company's IT infrastructure. Your main responsibility will be to provide advanced technical support for hardware, software, and network-related issues, ensuring that all tickets are resolved within a 48-hour timeframe. You will also support enterprise-level applications and systems, including Power Apps, O365, and Azure, while managing the onsite server environment.
In this role, you will implement and enforce IT policies and procedures to ensure the security and integrity of the company's systems. You will assist employees with their IT-related tickets, providing them with the necessary education on current and new technologies. Additionally, you will be responsible for developing and maintaining documentation for internal IT procedures and user guides.
This position is ideal for someone with a strong background in IT support and a solid understanding of network infrastructures. You should be comfortable working in a fast-paced environment and be proactive in addressing IT issues. Strong communication skills are essential, as you will be interacting with employees across the organization.
Key requirements include: • Proven experience in IT support • Knowledge of TCP/IP and network infrastructures • Familiarity with enterprise applications like Power Apps, O365, and Azure • Ability to develop and maintain IT documentation
If you are looking for a role that combines technical expertise with a focus on employee support, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.