As an IT and Software Support Consultant, you'll be the go-to person for resolving technical issues. This role is ideal for someone with a solid background in IT support and a knack for helping others.
In this role, you'll be part of a dedicated team that provides IT and software support to clients in the Northern Suburbs. Your main responsibility will be to troubleshoot and resolve technical issues, ensuring that clients receive timely and effective assistance. You'll work closely with both clients and team members to maintain high standards of service and support.
Daily tasks may include: • Responding to support requests via phone, email, or in-person • Diagnosing and resolving software and hardware issues • Documenting support interactions and solutions for future reference • Collaborating with team members to improve support processes
This position is best suited for someone with 2-3 years of experience in IT support, who enjoys problem-solving and helping others. While relevant IT qualifications can be beneficial, your practical experience and ability to communicate effectively with clients will be key to your success in this role. If you're looking to grow your skills in a supportive environment, this could be the right opportunity for you.
You'll be taken to the original listing on PNet to apply.