This role is perfect for those starting their IT career and looking to gain practical experience. You'll be the first point of contact for technical support, helping users resolve their IT issues.
As a Service Desk Level 1 Engineer at Advanced Projects & People, you'll be the first point of contact for clients needing technical support. Your main responsibility will be to assist users with IT-related incidents, ensuring they receive prompt and professional help. This role is ideal for someone eager to learn and grow in the IT field, as you'll receive full training to help you succeed.
In your day-to-day work, you'll provide support for workstations and assist users with various technical issues. You'll also participate in user acceptance testing, giving feedback to management to improve support services. Your tasks will include:
This position is well-suited for individuals who are passionate about technology and enjoy helping others. A basic understanding of IT concepts and strong customer service skills are essential. If you're looking to kickstart your career in IT support, this role offers a fantastic opportunity to gain valuable experience in a professional environment.
You'll be taken to the original listing on PNet to apply.