Join Sabenza IT as a Senior AI Engineer, focusing on Voice AI and IVR systems. This role is perfect for someone with a strong background in machine learning and natural language processing, looking to make an impact in a fast-paced environment.
Sabenza IT is seeking a Senior AI Engineer to enhance their voice AI and IVR systems. In this role, you will be responsible for developing and implementing machine learning models that improve customer interactions through advanced natural language processing techniques. You will work closely with a team of engineers and data scientists to create solutions that streamline call center operations and enhance user experience.
Your day-to-day responsibilities will include building and optimizing transcription and call analysis pipelines, as well as developing AI models that can understand and respond to customer inquiries effectively. You will also collaborate with other teams to integrate these solutions into existing systems, ensuring they meet the needs of the business and its clients.
This position is ideal for someone with a solid background in machine learning and a passion for AI technologies. You should have at least five years of experience in the field, with a strong understanding of natural language processing and data analysis. Familiarity with cloud computing and call center technologies will be advantageous but not essential.
If you thrive in a fast-paced environment and are eager to contribute to innovative projects, this role could be a great fit for you. You will be expected to take initiative, work independently, and deliver high-quality results that drive the company's success.
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