As an IT and Software Support Consultant, you'll be the go-to person for resolving technical issues. This role is perfect for someone with a solid background in IT support and a knack for helping others.
In this role, you will provide essential IT and software support to clients in the Northern Suburbs. Your day-to-day responsibilities will include troubleshooting software issues, assisting users with technical problems, and ensuring that all support requests are handled efficiently. You will work closely with a team, helping to manage support operations and improve service delivery.
You will be expected to: • Diagnose and resolve technical issues for clients • Provide excellent customer service and support • Collaborate with team members to enhance support processes • Document solutions and maintain records of support requests
This position is ideal for someone with 2-3 years of experience in IT support. A relevant IT qualification will be advantageous but not mandatory. If you enjoy solving problems and helping others, this role could be a great fit for you. Strong communication skills and a proactive approach to support are key to succeeding in this position.
You'll be taken to the original listing on PNet to apply.