As an IT Support Technician at Altron, you'll play a key role in maintaining and troubleshooting IT equipment. This position is ideal for those with a passion for technology and a knack for problem-solving.
Altron is looking for an IT Support Technician to join their team in Roodepoort. In this role, you will be responsible for providing technical support and maintenance for IT equipment, ensuring that all issues are resolved within the customer service level agreements. Your day-to-day tasks will involve troubleshooting, repairing, and maintaining various electronic devices, making sure they operate efficiently and effectively.
You will be expected to respond to technical support calls promptly and work towards minimizing downtime for customers. Your skills in electronic maintenance, soldering, and fault finding will be crucial in diagnosing and fixing issues. This role is perfect for someone who enjoys hands-on work and has a keen interest in technology.
Key responsibilities include: • Providing technical support to customers • Maintaining and repairing IT equipment • Diagnosing faults and implementing solutions • Ensuring compliance with service level agreements
To succeed in this position, you should have at least two years of experience in IT maintenance and a strong understanding of electronic systems. If you are a proactive problem-solver with a passion for technology, this role could be a great fit for you. Join Altron and contribute to a supportive and innovative environment.
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