As an IT Support Consultant at Soloplan, you'll provide second-level support to users, helping them resolve technical issues. This role is ideal for someone with a foundational understanding of IT and a desire to grow in the tech field.
Soloplan SA is looking for an IT Support Consultant to join their team in Midrand. In this role, you will be responsible for providing second-level support to users, assisting them with technical issues related to IT systems. Your day-to-day work will involve troubleshooting problems, answering queries, and ensuring that users have a smooth experience with the company's technology.
You will work closely with the IT service desk team, where your primary focus will be on resolving more complex issues that first-level support cannot handle. This position is perfect for someone who has a basic understanding of IT support and is eager to learn more about the logistics side of technology.
Key responsibilities include: • Assisting users with technical issues • Troubleshooting and resolving IT problems • Collaborating with the first-level support team • Documenting solutions and maintaining records of support requests
To succeed in this role, you should have some experience in IT support or a related field. Good communication skills and a willingness to learn are essential. If you're looking to kickstart your career in IT and enjoy helping others, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.