As an IT Support Level 1 Technician at Oasis Intelligent IT Solutions, you'll be the first point of contact for technical issues. This role is perfect for those looking to kickstart their career in IT support.
Oasis Intelligent IT Solutions is dedicated to providing top-notch IT support to its clients. As a Level 1 IT Support Technician, your main responsibility will be to assist users with their technical issues, particularly focusing on Office 365. You will be the first line of support, helping to resolve problems and ensuring that clients can effectively use their IT systems.
In this role, you will handle a variety of tasks, including: • Responding to support requests via phone, email, or chat • Troubleshooting technical issues and providing solutions • Assisting with Office 365 administration and support • Documenting issues and resolutions for future reference
This position is ideal for someone who enjoys helping others and has a knack for solving problems. You should have a basic understanding of IT systems and a strong commitment to customer service. While experience is not mandatory, a willingness to learn and grow in the IT field is essential. If you are looking for a supportive environment to start your career, this role could be a great fit.
You'll be taken to the original listing on PNet to apply.