As a Tier 1/2 Desktop Support Technician, you'll be the first point of contact for IT issues. This role is perfect for someone who enjoys helping others and solving problems.
In this role, you'll provide essential support to users experiencing IT issues. Your day-to-day tasks will involve troubleshooting hardware and software problems, assisting with network connectivity, and ensuring that printers and mobile devices are functioning properly. You'll be the go-to person for resolving technical issues and providing excellent customer service.
Responsibilities include: • Responding to user inquiries and resolving IT issues in a timely manner. • Assisting with hardware and software installations and configurations. • Supporting network connectivity and troubleshooting related problems. • Managing and maintaining printers and mobile devices.
This position is ideal for someone who is eager to learn and grow in the IT field. If you have a knack for problem-solving and enjoy helping others, you'll thrive in this supportive and team-oriented environment. While prior experience is a plus, a strong willingness to learn and a customer-focused attitude are key to success in this role.
You'll be taken to the original listing on CareerJet to apply.