This internship is perfect for those eager to kickstart their IT career. You'll gain hands-on experience in providing IT support while working in a dynamic team environment.
Katope ITM is offering a learnership for a Tier 1 IT Support Agent in Midrand. This role is ideal for recent graduates or those looking to gain practical experience in IT support. As a Tier 1 agent, you'll be the first point of contact for users needing assistance with their IT issues. Your main responsibilities will include troubleshooting hardware and software problems, assisting users with their laptops and computers, and maintaining accurate records of all support activities.
In this role, you will work closely with a team of IT professionals who are dedicated to providing excellent service. You will learn how to handle various IT support requests and develop your problem-solving skills. The ideal candidate should have a basic understanding of IT concepts and a genuine interest in technology. An IT qualification at the certificate or diploma level is preferred, but not mandatory if you have relevant experience.
This internship lasts for six months and offers a stipend of up to R4,500 per month. There is also the potential for a permanent position after the internship, making it a great opportunity for those looking to build a career in IT support. If you are motivated, reliable, and eager to learn, this role could be a perfect fit for you.
You'll be taken to the original listing on PNet to apply.