Join a growing IT services provider as an IT Support Engineer, where you'll provide essential support to business clients. This role is perfect for someone with a solid background in IT support and a passion for problem-solving.
As an IT Support Engineer at a growing IT services provider, you'll be at the forefront of helping business clients with their IT needs. Your day-to-day responsibilities will include providing both remote and onsite support, ensuring that clients' systems are running smoothly and efficiently. You'll manage Microsoft 365 environments, maintain servers, and support network infrastructure, making your role crucial to the overall success of the clients you assist.
In this position, you will also have the opportunity to work on cloud projects and proactively monitor client systems to identify and troubleshoot issues before they escalate. Your experience with an outsourced IT or Managed Service Provider (MSP) will be beneficial, as you'll be working in a fast-paced environment that requires quick thinking and effective problem-solving skills.
Key responsibilities include: • Providing remote and onsite IT support to clients • Managing Microsoft 365 environments • Maintaining server and network infrastructure • Assisting with cloud projects • Monitoring and troubleshooting client systems
The ideal candidate will have at least 4 years of IT support experience and a strong understanding of Windows Server environments. Experience with WHM/cPanel is a plus, as is a willingness to participate in occasional after-hours support. If you're looking for a role that combines technical skills with client interaction, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.