Join a dynamic IT team as an IT Support Technician, where you'll provide essential technical support both remotely and on-site. This role is ideal for someone who enjoys problem-solving and has a passion for technology.
As an IT Support Technician at a well-established IT Services and Solutions company in Paarl, you will play a crucial role in ensuring that both hardware and software systems run smoothly. Your day-to-day responsibilities will include troubleshooting various technical issues, managing networks, and providing support for Windows environments. You'll also be responsible for administering Microsoft 365, which is essential for the productivity of the team and clients.
In this role, you will log and prioritize support tickets, ensuring that each issue is addressed promptly and efficiently. Clear communication is key, as you will need to provide updates and escalate issues when necessary. Your hands-on approach will be vital in maintaining Windows 11 workstations and Windows Server environments, ensuring that all systems are operational and secure.
This position is well-suited for someone who enjoys working in a fast-paced environment and has a knack for problem-solving. If you have experience in managed services or local SME support, that will be a plus. Additionally, relevant IT certifications like CompTIA A+ or Network+ will help you stand out, but are not mandatory.
Overall, this is a fantastic opportunity for someone looking to grow their career in IT support. You will be part of a collaborative team that values professional development and encourages continuous learning in the tech field.
You'll be taken to the original listing on PNet to apply.