Join Mr Price Group as an IT Support Technician and be the go-to person for tech assistance. You'll work with over 300 users, helping them solve their IT issues and ensuring smooth operations.
As an IT Support Technician at Mr Price Group, you'll play a crucial role in assisting users with their IT needs. Your day-to-day tasks will involve troubleshooting technical issues, providing support for software and hardware, and ensuring that all systems are running smoothly. You'll be the friendly face that helps over 300 users navigate their tech challenges.
In this role, you will be responsible for: • Responding to user inquiries and resolving IT-related issues • Setting up and configuring new devices and software • Maintaining documentation of support requests and solutions • Building strong relationships with users to understand their needs better
This position is ideal for someone who is eager to learn and grow in the IT field. If you have an IT Diploma or relevant certifications like Microsoft 365, A+, or N+, you will be well-prepared for the challenges ahead. The company values a collaborative environment, making it a great place for those who enjoy working with others and helping them succeed in their tech tasks.
Overall, this role is perfect for entry-level candidates looking to kickstart their IT career in a supportive and dynamic setting.
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