As an Application Support Specialist, you'll provide essential support for HR Information Systems, ensuring they run smoothly and efficiently. This role is perfect for someone who enjoys problem-solving and collaborating with different teams.
In this role, you will be the go-to person for functional and technical support of HR Information Systems at Netcare. Your main responsibility will be to ensure that systems like Workday and Payspace operate smoothly, addressing any issues that arise and helping users navigate the technology effectively. You will manage support tickets, providing Tier 1 and Tier 2 assistance to HR users, and escalate issues when necessary.
Your day-to-day work will involve collaborating with HR, Payroll, and IT teams to optimize the use of these systems. You will also play a crucial role in maintaining data integrity and supporting compliance reporting. Training and support will be provided both remotely and on-site, ensuring that users feel confident in using the HR technology platforms.
This position is ideal for someone who enjoys working in a fast-paced environment and has a knack for troubleshooting. If you have a background in HR systems or technical support, you will find this role rewarding. Key requirements include a solid understanding of HR Information Systems and the ability to work well with various teams to enhance system performance.
You'll be taken to the original listing on PNet to apply.