As a First Line IT Support Engineer, you'll be the first point of contact for clients needing technical assistance. This role is perfect for someone who enjoys solving problems and helping others.
Daisy Business Solutions is looking for a First Line IT Support Engineer to join their team in Johannesburg. In this role, you'll provide essential technical support to clients, ensuring their issues are resolved quickly and efficiently. Your work will help maintain strong client relationships and contribute to the company's growth.
On a daily basis, you will handle incoming support requests, troubleshoot technical issues, and guide clients through solutions. You'll need to communicate clearly and effectively, as you'll be working directly with clients who may not have a technical background. Your responsibilities will include:
This role is ideal for someone who is passionate about technology and enjoys helping others. You should have strong customer service skills and a knack for problem-solving. While prior experience in IT support is a plus, it is not mandatory, making this a great entry-level opportunity for those looking to start their career in tech. If you're eager to learn and grow in a supportive environment, this position could be a perfect fit.
You'll be taken to the original listing on CareerJet to apply.