As a Senior Support Engineer at Ovations Technologies, you'll play a crucial role in maintaining and troubleshooting IT systems. This position is ideal for someone with extensive experience in infrastructure and client support.
Ovations Technologies is looking for a Senior Support Engineer to join their team in Johannesburg. In this role, you will be responsible for providing high-level technical support to clients, ensuring their IT systems run smoothly. Your expertise in infrastructure and systems will be essential as you troubleshoot issues and implement solutions. This position requires a proactive approach to problem-solving and excellent communication skills to effectively interact with clients.
Day-to-day, you will work closely with both the internal team and clients, addressing technical concerns and providing guidance on best practices. You will also have the opportunity to travel to client sites as needed, which adds variety to your work. Your responsibilities will include:
This role is best suited for someone with at least five years of experience in IT support, particularly in infrastructure management. A strong understanding of systems troubleshooting and client communication is crucial. While not mandatory, knowledge of cloud services and scripting can be beneficial. If you are looking for a challenging role that allows you to leverage your skills while working in a supportive environment, this could be the perfect fit for you.
You'll be taken to the original listing on CareerJet to apply.