As an IT Support & Systems Technician, you'll be the go-to person for technical issues in a pharmaceutical software development environment. This role is ideal for someone who enjoys hands-on problem-solving and working independently.
In this role, you'll provide essential IT support for a company that specializes in electronic pharmaceutical procurement systems. Your day-to-day responsibilities will include troubleshooting hardware and software issues, managing Office 365 and Teams, and ensuring smooth operation of VPN services. You'll also handle asset tracking and backups, making sure everything runs efficiently.
You'll work independently most of the time, but you'll need to escalate more complex problems to the IT Operations Manager. This position requires a proactive approach to problem-solving and a solid understanding of IT systems. You'll also assist with production server builds and work closely with vendors to resolve issues.
This role is best suited for someone with at least three years of experience in IT support or systems administration. You should be comfortable with desktop support and have a good grasp of anti-virus solutions. Familiarity with basic website hosting and server builds would be a plus, but the core focus is on providing excellent support to your team and ensuring that all systems are functioning optimally.
If you enjoy a hands-on role and are looking to grow your skills in a supportive environment, this position could be a great fit for you. Just keep in mind that this is a fully on-site role in Sandton, with regular travel to a data centre, so you'll need to be comfortable with that commitment.
You'll be taken to the original listing on PNet to apply.