Join a dynamic Managed IT Services company as an IT Support Technician. This role is perfect for someone who thrives on solving technical issues and providing excellent customer service across various client environments.
Yates Recruitment is seeking an experienced IT Support Technician to enhance their technical team. This role is ideal for someone who enjoys a hands-on approach to IT support and is comfortable working in diverse client environments. You will be responsible for providing technical assistance for desktops, laptops, printers, and other end-user IT issues, both remotely and onsite.
In this position, you will administer and support Microsoft 365 services, including Exchange, SharePoint, Teams, and OneDrive. Your day-to-day responsibilities will involve troubleshooting technical problems, managing user accounts, and ensuring smooth operation of Windows servers and network infrastructure. You will be the go-to person for clients needing assistance, so strong customer service skills are essential.
The role suits someone with at least three years of experience in IT support, who enjoys variety in their work and is adept at solving problems. You will need to be proactive and responsive, as you will be dealing with various technical challenges across different client sites. If you are passionate about IT and enjoy helping others, this could be the perfect opportunity for you.
Key requirements include a solid background in technical support, familiarity with Microsoft 365, and experience with network infrastructure. If you are looking to grow your career in a supportive and collaborative environment, consider applying for this position.
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