As an IT and Software Support Consultant, you'll be the go-to person for resolving technical issues. This role is ideal for someone with a solid background in IT support and a knack for helping others.
In this role, you'll work with a team to provide IT and software support to clients in the Northern Suburbs. Your main responsibility will be to troubleshoot and resolve technical issues, ensuring that clients have a smooth experience with their software and systems. You'll also be involved in managing support requests and assisting team members when needed.
The ideal candidate will have 2 to 3 years of experience in an IT or software support role. A relevant IT qualification is a plus, but practical experience is key. You'll need strong customer service skills, as you'll be interacting with clients to understand their issues and provide effective solutions.
Responsibilities include: • Troubleshooting software and IT issues • Assisting clients with technical queries • Managing support tickets and team collaboration • Contributing to a positive team environment
This position suits someone who enjoys problem-solving and has a passion for technology. If you're looking to grow your skills in a supportive environment, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.