As a Senior Systems Engineer at Chosen Online, you'll be the go-to expert for complex technical issues. You'll work closely with clients and mentor junior engineers, ensuring high-quality service delivery.
Chosen Online is looking for a Senior Systems Engineer to join their Managed Services team. This role is crucial as you will be the senior escalation point for technical issues, working independently while also mentoring junior engineers. Your expertise will help deliver strategic technology solutions to clients, ensuring their needs are met effectively.
In this position, you will engage directly with clients, providing support across various platforms including Microsoft 365 and Azure. You will also be involved in networking and server infrastructure, making your role diverse and dynamic. Your ability to navigate these technologies will be key to resolving complex issues and enhancing client satisfaction.
Key responsibilities include: • Mentoring Level 1 and Level 2 engineers • Engaging with clients to understand their technical needs • Delivering strategic technology outcomes • Managing and resolving escalated technical issues
This role is ideal for someone with a strong technical background and excellent communication skills. If you enjoy working in a collaborative environment and have a passion for technology, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.