As an IT Field Support Engineer, you'll provide essential support to users in various locations across the Western Cape. This role is ideal for those who enjoy hands-on problem-solving and helping others with their tech issues.
Alteram is seeking IT Field Support Engineers to join their team in the Western Cape. In this role, you will be responsible for providing technical support to clients in various locations, including the Western Cape CBD, Worcester, Boland, Stellenbosch, Vredendal, and Beaufort. Your main tasks will involve troubleshooting and resolving desktop and printer issues, ensuring that users have a seamless experience with their technology.
The ideal candidate will have a strong foundation in desktop support and be comfortable working with printers. While an IT Diploma is advantageous, it is not a strict requirement. This position is well-suited for individuals who enjoy working in a dynamic environment and are passionate about helping others with their tech challenges.
Key responsibilities include: • Providing on-site technical support to clients • Diagnosing and resolving hardware and software issues • Assisting with printer setup and maintenance • Collaborating with team members to improve service delivery
If you are someone who thrives in a hands-on role and enjoys interacting with clients, this position could be a great fit for you. Your ability to communicate effectively and solve problems will be crucial in ensuring client satisfaction and maintaining the company's reputation for excellent service.
You'll be taken to the original listing on PNet to apply.