As an ICT Technician at Sizwe Africa IT Group, you'll be the go-to person for technical support. Your role involves helping clients with their IT issues both on-site and over the phone.
Sizwe Africa IT Group is looking for an ICT Technician to join their team in Cape Town. In this role, you will provide essential technical support and maintenance services to clients. Your work will involve both on-site visits and telephonic assistance, ensuring that clients receive the help they need in a timely manner. This position is ideal for someone who enjoys problem-solving and has a passion for technology.
Your daily responsibilities will include: • Responding to client inquiries and technical issues • Conducting on-site visits to troubleshoot and resolve problems • Providing telephonic support to clients • Maintaining records of client interactions and technical issues
The ideal candidate for this role should have strong communication skills and a knack for technical troubleshooting. While experience in a similar role is beneficial, it is not mandatory, making this position suitable for entry-level candidates eager to learn. If you are someone who enjoys working in a collaborative environment and is dedicated to client satisfaction, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.