MDI Consulting is looking for an IT Technician who is a logical thinker and can provide excellent technical support. This role involves assisting with software solutions and ensuring IT security policies are upheld.
As an IT Technician at MDI Consulting, you will play a crucial role in providing technical support to clients both remotely and onsite. Your day-to-day responsibilities will include troubleshooting issues, assisting with the deployment of software solutions, and ensuring that IT security policies are effectively implemented. You will also support Microsoft 365 applications, helping users navigate tools like Outlook, Teams, SharePoint, and OneDrive.
This position is ideal for someone with a strong logical mindset who enjoys problem-solving and thinking outside the box. You will be working closely with clients to understand their needs and provide tailored solutions. Your experience in the IT field will be essential as you support Acumatica operational software and assist in various technical challenges.
Key responsibilities include: • Providing first and second line technical support • Supporting Microsoft 365 applications • Implementing and maintaining IT security policies • Offering support for Acumatica operational software
To succeed in this role, you should have at least 3 years of experience in IT and a solid understanding of technical support processes. If you are a proactive individual who thrives in a collaborative environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.