Join Sabenza IT as a Senior AI Engineer and work on innovative voice AI solutions. This role focuses on developing advanced AI models for call center applications, enhancing customer interactions through technology.
Sabenza IT is looking for a Senior AI Engineer to enhance their voice AI and IVR systems. In this role, you will be responsible for developing and implementing machine learning models that improve customer interactions in call centers. You will work closely with a team of data scientists and engineers to build and refine AI solutions that leverage natural language processing and analytics.
Your day-to-day responsibilities will include: • Designing and developing AI models for voice recognition and transcription • Analyzing call data to identify trends and improve service delivery • Collaborating with cross-functional teams to integrate AI solutions into existing systems • Testing and validating AI models to ensure accuracy and performance
This role is ideal for someone with a strong background in machine learning and natural language processing, particularly in the context of voice applications. You should have at least five years of experience in AI development and be comfortable working in a fast-paced environment. Strong programming skills in Python and experience with data analysis are essential for success in this position.
If you are passionate about AI and want to make a significant impact in the call center industry, this opportunity at Sabenza IT could be the perfect fit for you.
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