As a Support Technician at Altron, you'll be the go-to person for resolving technical issues. You'll work with desktop and POS equipment, ensuring everything runs smoothly for customers.
Altron is looking for a Support Technician to join their team in Cape Town. In this role, you'll provide technical support and maintenance for desktop and POS equipment. Your main responsibility will be to troubleshoot issues and ensure that all equipment is functioning properly, meeting customer needs and expectations.
You will be expected to respond to calls within the customer Service Level Agreement, focusing on quick and effective resolutions. This role is perfect for someone who enjoys problem-solving and has a passion for technology. You'll be working closely with customers, so strong communication skills are essential.
Key responsibilities include: • Providing technical support for desktop and POS systems • Troubleshooting and resolving issues efficiently • Maintaining equipment to ensure optimal performance
To succeed in this role, you should have a Matric qualification and ideally an A+ Qualification. Relevant IT experience will be beneficial, but this position is also suitable for entry-level candidates eager to learn and grow in the tech field. If you're ready to take on challenges and help customers, this could be the right opportunity for you.
You'll be taken to the original listing on CareerJet to apply.