As a Technical Team Leader in Networks at Logicalis, you'll oversee a team responsible for delivering high-quality network services. This role is perfect for someone with strong leadership skills and a passion for customer satisfaction.
Logicalis is a global IT solutions provider that helps businesses leverage digital technology for better outcomes. The company focuses on various sectors, including finance, healthcare, and education, and employs over 4,500 people to deliver services like cloud solutions, network infrastructure, and IT operations modernization. As a Technical Team Leader in Networks, you will play a crucial role in ensuring that the technical services provided by your team meet high standards of quality and efficiency.
In this position, you will lead a team responsible for network services, guiding them in daily tasks and ensuring that all services are delivered effectively. You will work closely with Service Delivery Managers to implement and test technical changes, while also maintaining strong relationships with key stakeholders. Your responsibilities will include facilitating problem-solving, conducting regular team meetings, and fostering a culture of service excellence to enhance customer satisfaction.
The ideal candidate for this role should have a strong background in network administration, with at least five years of experience in a similar position. You should possess excellent people management skills, be able to communicate technical information clearly, and have a customer-focused mindset. Relevant certifications, such as Cisco CCNA and CCNP, are essential, along with a solid understanding of network troubleshooting and documentation practices.
If you are a self-motivated leader who thrives in a fast-paced environment and is passionate about delivering exceptional service, this role at Logicalis could be a great fit for you. You will have the opportunity to inspire your team, drive change, and contribute to the company's mission of being a leading IT solutions provider.
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