As a Senior IT Technician, you'll play a crucial role in supporting the technology needs of a manufacturing company. Your expertise will ensure that IT issues are resolved efficiently, keeping the business running smoothly.
The HR Company is seeking a Senior IT Technician to provide top-notch technology support for a manufacturing client in Cape Town. In this role, you will be responsible for addressing hardware, software, and network-related issues, ensuring that all tickets are resolved within a 48-hour timeframe. Your technical expertise will be vital in supporting enterprise-level applications such as Power Apps, O365, and Azure, as well as managing the onsite server environment.
A key part of your day-to-day responsibilities will involve implementing and enforcing IT policies and procedures to maintain the security and integrity of the company's IT infrastructure. You will also assist in developing and maintaining documentation for internal IT procedures and user guides, which will help streamline processes and improve user experience.
This role is ideal for someone with a strong background in IT support and a solid understanding of network infrastructures. You should be comfortable providing end-user education on current and new technologies, as well as logging all IT-related issues raised by employees. If you are motivated, energetic, and ready to take on a senior role in a dynamic environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.