As a Regional Technical and Business Support Officer, you'll be the go-to person for IT support in Gauteng. This role is perfect for someone with a solid background in desktop support and a knack for helping others solve their tech issues.
In this role at Al Baraka Bank, you'll provide essential IT support to ensure smooth operations across various departments in Gauteng. Your day-to-day tasks will involve troubleshooting technical issues, assisting with desktop support, and coordinating with both internal teams and external service providers to resolve problems efficiently. You'll also play a key role in supporting corporate events and sessions, making your contribution vital to the overall success of the bank's operations.
Key responsibilities include: • Providing first-line IT support to staff and stakeholders • Troubleshooting hardware and software issues • Assisting in the coordination of corporate events and sessions • Collaborating with IT, Facilities, and Marketing teams to enhance service delivery
This position is ideal for someone with 2-3 years of practical IT support experience, particularly in a service desk environment. Strong customer service skills and a problem-solving mindset are essential for success in this role. If you enjoy working in a collaborative environment and have a passion for helping others with their tech challenges, this could be the perfect fit for you. Your ability to engage with various departments will be crucial in ensuring that all technical needs are met effectively.
You'll be taken to the original listing on CareerJet to apply.