As an IT Support Engineer, you'll provide essential support to clients both onsite and remotely. Your role will involve troubleshooting various technical issues and ensuring smooth operations of IT systems.
In this role as an IT Support Engineer, you will be the first point of contact for clients needing technical assistance. Your day-to-day tasks will involve troubleshooting hardware and software issues, as well as providing support for network systems. You will work both onsite and remotely, ensuring that clients receive timely and effective solutions to their problems.
You will be responsible for managing various technologies, including VMWare, Microsoft 365, Intune, Azure, and Hyper-V. This means you'll need to have a solid understanding of these platforms to effectively assist clients. Additionally, documenting your support activities and maintaining accurate records will be a key part of your responsibilities.
This role is ideal for someone who enjoys problem-solving and has a passion for technology. If you have a good grasp of IT security best practices, that will be a plus. The position is entry-level friendly, making it a great opportunity for those looking to start their career in IT support.
Key requirements include strong troubleshooting skills, familiarity with the mentioned technologies, and a commitment to providing excellent customer service. If you are eager to learn and grow in a supportive environment, this could be the perfect fit for you.
You'll be taken to the original listing on PNet to apply.