Business Analyst

**Takealot.com**, South Africa's leading online retailer, is looking for a highly talented **Business Analyst** to join our team. We are a young, dynamic, hyper\-growth company looking for smart, creative, hard\-working people with integrity to join us! **Think you've been challenged before? Think again!** * **Scale:** Over 4 million happy shoppers shop online on takealot.com and 2\.7 million on Mr D. Show them what you can do. * **Learn:** We work with the best of the best. Work alongside leaders and upskill in record time. * **Grow:** Expand your career in the fast\-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance. **Who's who in the** **Customer and Insights space** The position reports to the **Senior Capacity Planner.** **Purpose of the role:** The position is responsible for providing technical data analysis and solution design support in the conceptualisation and implementation of projects to improve the quality of Takealot's product catalogue information. **Your mission, should you choose to accept it:** **Requirements and Solution Design:** * Analyse project scope and core objectives; lead requirements\-elicitation workshops with stakeholders to define, document, and prioritise business and functional requirements. * Critically evaluate information from multiple sources — reconcile conflicts, decompose high\-level goals into constituent details, and distinguish user requests from true business needs. * Collaborate with the technical lead and subject\-matter experts to establish technical vision and analyse trade\-offs between usability and performance. * Produce and obtain sign\-off on key artefacts: Business/Functional Requirement Specifications (BRS/FRS), wireframes, process/workflow diagrams, data models, and acceptance criteria. **Stakeholder Engagement and Project management:** * Serve as the key liaison between business stakeholders, BI, data engineering, and the engineering team. * Proactively communicate information needs and functional requirements across the project team; facilitate clarification sessions to ensure development and QA teams fully understand requirements. * Project\-manage selected BI, analytics, and systems initiatives from planning through to delivery. * Review test plans and scripts for accuracy, coverage, and alignment with requirements; perform UAT and support business testers during UAT cycles. **Data Analysis and BI Development:** * Conduct data analysis and validation using BigQuery SQL to support requirements, design decisions, and solution verification. * Develop LookML models and contribute to the semantic data layer in Looker, ensuring governance and consistent metric definitions. * Build and maintain dashboards, visualisations, and analytical reports in Looker BI and Looker Studio. * Work with GCP tools (e.g. Google Dataforms) to support data collection, workflow automation, and analytics processes. * Identify and drive continuous improvement...