Quality Assurance (QA) Test Analyst

**Who are we?** Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives. **What will you do?** The QA Analyst is responsible for validating the quality, reliability, and business correctness of solutions delivered across Sanlam’s Dynamics 365 ecosystem, Collections and Payments ecosystems and integrated platforms. The role focuses on thorough functional, integration, and end‑to‑end testing, ensuring that business processes work as intended across legacy and modern systems. This role may suit candidates who demonstrate strong QA fundamentals and the potential to grow into a full BAU Quality Engineering role. As part of Sanlam’s shift toward Quality Engineering, the QA Analyst contributes to automation‑first and AI‑assisted testing practices by identifying high‑value automation opportunities, supporting automated test execution, and applying quality standards consistently. The role works independently of development to provide objective quality insight while collaborating closely with Developers, Functional Consultants, and Product teams.**What will make you successful in this role?** **Role Requirements:** **Output/Core Tasks:** **Test Planning \& Analysis** * Analyze business requirements, user stories, and technical specifications to design comprehensive test scenarios and test cases. * Identify test dependencies across legacy systems, APIs, integration layers, and new platforms. * Participate in backlog refinement, sprint planning, and release readiness activities as part of Agile delivery. **Test Execution** * Execute functional, regression, system, integration, and user acceptance tests. * Validate data accuracy, business rules, and process flows across multiple systems. * Log, track, and retest defects using test and defect management tools. * Ensure traceability from requirements to test cases, results, and defect resolution. **Contribution to Automation \& Autonomous Testing** * Collaborate with QA Engineers and Developers to build, enhance, and maintain automated test suites (e.g., UI, API, regression packs). * Identify manual test cases with high repeatability or complexity for automation opportunities. * Participate in the adoption of AI assisted testing, self healing tests, test optimisation, and shift left practices. * Provide feedback on automation frameworks and help ensure test environments are ready for automated execution. * Apply practical automation skills to design or maintain...