As a Senior Business Analyst at ABSA, you'll bridge the gap between business needs and technology solutions. You'll work closely with various teams to analyze challenges and drive improvements that enhance client experiences and operational efficiency.
Professional and growth-oriented, with a focus on collaboration and innovation.
### **Empowering Africa’s tomorrow, together…one story at a time.** With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. **Job Summary** The Senior Business Analyst plays a critical role in enabling Business Banking strategy by bridging business needs and technology delivery. The role partners with stakeholders across Business Banking, Technology, Risk, and Operations to analyse complex business challenges, define requirements, and drive solutions that improve client experience, operational efficiency, and growth. This role builds on the core BA responsibilities of analysing needs, defining requirements, and delivering solutions within Business Banking initiatives**Job Description** **1\. Strategic Business Analysis** * Lead end\-to\-end business analysis activities across large\-scale Business Banking initiatives * Partner with senior stakeholders to define business problems, opportunities, and outcomes * Translate strategy into clear business cases, requirements, and delivery roadmaps * Provide thought leadership on business analysis approaches and best practices **2\. Requirements Elicitation \& Management** * Facilitate workshops, interviews, and stakeholder engagements to gather complex requirements * Define, document, and manage functional and non\-functional requirements * Ensure traceability of requirements from concept through to delivery * Drive alignment across business units, IT, and product teams **3\. Process Optimisation \& Transformation** * Analyse and map current (“As\-Is”) Business Banking processes and design improved (“To\-Be”) states * Identify opportunities for automation, digitisation, and operational improvement * Support Lean, Agile, and continuous improvement initiatives across the bank * Contribute to digital transformation and efficiency programmes **4\. Solution Design \& Delivery Support** * Translate business requirements into detailed functional specifications for delivery * Collaborate with Product Owners, Developers, Architects, and Project Managers * Conduct gap analysis, impact assessments, and feasibility reviews * Support testing phases (SIT, UAT), defect resolution, and implementation **5\. Data Analysis \& Insights** * Analyse Business Banking data (customers, products, performance, risk indicators) to support decision\-making * Identify trends, risks, and opportunities across portfolios * Develop insights that inform strategy, product development, and operational improvements * Support business case development using data\-driven recommendations **6\. Stakeholder \& Relationship Management** * Build strong relationships across Business Banking, Technology, Risk, and Operations * Act as a trusted advisor to senior stakeholders * Facilitate alignment across cross\-functional...
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