IQbusiness is looking for a Business Systems Analyst to join their team in Cape Town. This role focuses on translating business needs into effective system solutions while collaborating with various teams in a fast-paced environment.
Dynamic and delivery-focused
**Business Systems Analyst** We are seeking an experienced Business Systems Analyst to join a delivery\-focused team within a leading financial services client. This is a 12\-month contract role, open to Cape Town or Johannesburg\-based professionals, working within a collaborative, delivery\-driven environment. You will work closely with cross\-functional teams across business and technology, supporting digital initiatives within the Santam environment. This role is ideal for a hands\-on, systems\-orientated analyst who thrives in fast\-paced delivery settings and is passionate about translating business needs into effective system solutions. **Key responsibilities and output areas include the following:** **Business \& Systems Analysis** * Elicit, analyse, and document business, functional, and system requirements across digital initiatives. * Translate business needs into system specifications, including user stories, integration requirements, and acceptance criteria. * Support system\-related delivery across digital platforms, integrations, and technology\-enabled change. * Work closely with developers, architects, and product teams to ensure requirements are clearly understood and implemented. **Stakeholder Engagement \& Collaboration** * Facilitate workshops, interviews, and working sessions with business and technical stakeholders. * Act as the bridge between business users and technical teams, ensuring alignment and clarity across delivery. * Communicate complex system concepts in a clear, practical way to support decision\-making and delivery progress. **Analysis in Practice** * Conduct current\-state and future\-state system and process analysis to identify gaps, risks, and improvement opportunities. * Analyse system flows, integrations, and data to support solution design and prioritisation. * Support backlog refinement, sprint planning, and prioritisation alongside product owners and delivery teams. **Consulting Mindset in Action** * Build trusted relationships quickly within a client environment. * Operate confidently in ambiguity, bringing structure, clarity, and momentum. * Balance detailed systems analysis with delivery pace in a digital transformation context. **Key Requirements** * 5\+ years’ experience as a Business Analyst or Business Systems Analyst within complex organisations. * Proven experience within financial services; exposure to insurance environments is highly beneficial. * Strong experience in systems analysis, including integrations, APIs, or digital platforms. * Hands\-on experience with requirements elicitation, process modelling, and systems documentation. * Experience working in delivery\-led, Agile or hybrid environments. * Relevant degree or equivalent experience in Business Analysis, Information Systems, IT, or related fields. * Certifications (e.g. IIBA, Agile BA, or equivalent) are advantageous. **Technical \& Domain Knowledge** * Strong understanding of business and systems analysis practices and...
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